Dreams, reality. While we had our land, and had custom built our ERP, 2021 would turn both these projects into massive failures.
We were faced with the reality, and struggle, of achieving construction approvals in Maharashtra. Although documentation was ready & complete, files did not move for approval. A big discouragement.
More surprisingly, perhaps, was the outright theft by Udyog ERP for our ERP project. Although they took three years to develop our custom product, we sat through three failed go-live attempts spanning six months. The product was full of bugs, basic calculations were incorrect, and their team had no control over permanent solutions. What is even more shocking, is the outright refusal from their director to accept their errors, to offer an apology, let alone a refund. We had to write-off the investment of money, and time, and ended the journey with nothing. By far, the worst vendor experience, since inception.
The entire team was distraught, understandably.
How would these failures impact 2022? We’ll find out!